The customer is the most important visitor
on our premises. He is not dependent on us. We are dependent on him.
We are not doing him a favor by servicing him. He is doing us a favor
by giving us the opportunity to do so. - M. Gandhi
The ISO-TRANS package shall include:
ISO-MAINT: ISO 9001/AS9100 QMS Maintenance
ISO 9001/AS9100 is a continuous process. A company which is already
ISO certified needs to undergo periodic audits by independent
registrars in order to maintain the certification. In addition,
ISO requires that the quality system developed and implemented
by a company be audited by internal auditors more frequently -
at least twice per year per clause of ISO 9001-2008 standard.
A large number of companies fail to pass repeat ISO audits after
passing the initial Registration Audit.
ABC Quality Consultants can take the burden of maintaining the
certification away from your staff. The ISO9001/AS9100-MAINT package includes
e-ISO: Electronic ISO Quality Management System Tool
e-ISO is a proprietary program for handling all your ISO documentation
needs. e-ISO offers flexible customization of the quality documentation.
e-ISO includes complete Quality Assurance Manual, the most important
component of the ISO documentation, satisfying all the requirements
of ISO 9001-2008 standard. The QA manual is template-based, allowing
for flexible customization of the documents according to the specific
needs of the company. e-ISO also incorporates sophisticated features
for tracking changes made in the QMS documentation.
e-ISO also offers scheduling, tracking and maintenance of Corrective
Action Requests (CARs), Supplier Corrective Action Requests (SCARs)
and audit schedules.
The features offered by e-ISO are summarized below:
SixSIGMA: Six Sigma and Lean Manufacturing training and certification
Both Six Sigma and Lean Manufacturing processes help companies
reduce waste and improve quality. While Six Sigma focuses on reducing
process waste and improving process quality, Lean Manufacturing
focuses on reducing cycle time. Both methodologies may be implemented
in a complimentary way in several phases. An organization can
start the training at any phase depending on its familiarity with
Six Sigma and Lean Manufacturing concepts and tools.
Sigma teaches a set of proven methods and tools often called
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