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What is ISO 9000


ISO 9000 is a series of generic international standards for Quality Management System (QMS) published by International Organization of Standardization (ISO). The ISO 9000 series includes many standards, dealing with vocabulary, fundamentals, requirements, guidelines for performance and so on. ISO 9000 standards are applicable to all industries that deal with a customer.

ISO 9001 is the standard that specifies the requirements for implementing and obtaining an ISO certification. ISO 9001-2008 is the latest new standard published in 2000. With the publication of revised ISO 9001-2008 standards, all companies who were previously ISO certified need to adopt the new standard.

ISO 9001 standard includes eight (8) sections, of which the first three (3) deal with definitions and general introductory issues. Section 4 through 8 of ISO 9001, with 23 subsections; lay down the actual requirements for a quality system. ISO 9001 specifies only general guidelines for ISO standard implementation. Companies need to adopt these guidelines to their own system. ABC Quality Consultants make it easy for you to understand, document and implement these guidelines.

The following diagram displays the interrelations between sections 4 through 8 of ISO 9001 QMS.

ISO certification is already becoming mandatory for companies around the world. When a company is ISO certified, its customers can be assured of the quality of its products and services.

The benefits of achieving ISO certifications include:

increased market share, as many company now requires sub-contractors to be ISO certified
increased customer satisfaction
reduced operating costs
increased demand for products and services offered
more disciplined working environment
all these leading to increased profitability


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